Mrs & Mr S have 2 children under the age 5 who both have disabilities. They called to find out if OPAL could assist them in checking that they receive the correct benefits on their children’s behalf.
A home visit was made, the forms were completed correctly and successful income maximisation was achieved. Mrs S stated that without being informed of the OPAL service, her and her partner did not know where to turn and were ill with stress and worry. Now they feel a weight has been lifted.